NS
Nikita S
1 reviews | Active since Oct 2022
10 Oct 2022, 12:47
False adverti*****t
Spoke to a Santam consultant who informed me that I have cover for SOS benefits under my 3rd party only policy for my vehicle. When I logged a request for SOS home assistance, Santam informed me that I do not qualify. I was preached about the benefits Santam offers only to find out I was misinformed and **** to. Three of the Santam employees told me I was covered and when I actually needed help I was left stranded. So disappointed in Santam.
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Replies (3)
Santam's replyOfficial
10 Oct 2022, 13:11Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply10 Oct 2022, 13:11
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's replyOfficial
10 Oct 2022, 13:28Dear Nikita,
We are really sorry to hear about your bad experience.
Please provide us with your policy number to enable us to investigate and assist?
Thank you and kind regards
Client care
We are really sorry to hear about your bad experience.
Please provide us with your policy number to enable us to investigate and assist?
Thank you and kind regards
Client care
Santam's reply10 Oct 2022, 13:28
Official
Dear Nikita,
We are really sorry to hear about your bad experience.
Please provide us with your policy number to enable us to investigate and assist?
Thank you and kind regards
Client care
We are really sorry to hear about your bad experience.
Please provide us with your policy number to enable us to investigate and assist?
Thank you and kind regards
Client care
NS
Nikita S's updateReviewer Update
10 Oct 2022, 13:48Good day - ***
NS
Nikita S's update10 Oct 2022, 13:48
Reviewer Update
Good day - ***