Extremely bad service

<p>I had enrolled online for a legal policy in June and Santam debited my account end of June. from the 1st July I was trying to contact them to change my debit order details & i was sent from piller to post, I then decided to sent them an email to ********** no response. everytime I phoned the I spoke to a different agent who'll give a new number and each department I phoned/transferred to will to the same. Today I phoned ********** 444 didn't take the name of the agent however he transferred me to </p> <p> ********** 530 spoke to Collen transferred me to ********** 911 spoke to Lianie transferred to luyanda he then transferred me to ********** 400 Marthinus who gav me ********** 178 which I spoke to Ntombifuthi, all of this for just changing Debit order instruction. I wonder what I'll be going through when I'l be needing Advise/help of serious matters. </p> <p> </p> <p>Ntombifuthi could not assist as well as she doesn't have mandete to however to get an agent to call me back for assistance. </p> <p> </p> <p>this company is a Joke. I'm hoping to be receiving the mistry call wondering what they'll have in store for me. </p>