GB
Guillaume B

1 reviews | Active since Mar 2009

23 May 2018, 15:05

Excess Recovery 6 months

Maybe someone can let me know why it takes almost 6 months since the date of the accident to pay back the excess payment when it is a clear cut case. Women reversing out of a parking lot into my car? Unbelievable!

0
Replies (2)
Santam
Santam's reply23 May 2018, 15:27
Official

Good day

Thank you for your post.

We will contact you shortly in order to obtain the claim number related to your complaint.

Thank you and kind regards

Kurt Koopman

Client Care Manager

GB
Guillaume B's update25 May 2018, 19:30
Reviewer Update
Yes really, all talk and no action, two days later and no call