CM
Crailene M

1 reviews | Active since Apr 2024

15 Apr 2024, 10:30

Exceptional service received from Jayrad

Im writing this message as a humble note of appreciation for the outstanding customer service provided by Jayrad regarding my monthly premiums and a certain query regarding my claim. I'm extremely satisfied with Jayrad approach and also want to thank Santam and the staff for your excellent service and the constant “can do” approach to satisfying customer needs am really pleased with the knowledge, good communication and excellent customer service skills of your staff. Great service makes your customers feel that you care about developing a long-term relationship that means more than just making a sale. Reason why I always recommend Santam to my friends, family and colleagues . Indeed Santam highly value its customers as their most valuable assets I have been with Santam since 2015 and it is my first car insurance. Jayrad you are a star keep on shining

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Replies (1)
Santam
Santam's reply15 Apr 2024, 10:36
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.

Best regards,