DJ
Danelle J

1 reviews | Active since Aug 2022

01 Nov 2023, 09:45

Exceptional Service from Raeesah Mohamed - Non-Motor Desktop Assessor

Raeesah Mohamed deserves a 10 star rating. My fridge broke due to this constant loadshedding and with a heat wave we lost some food and meat. Not budgeting for a fridge repair nor replacing the lost food, my nerves were shot. Within a few minutes of logging my claim she phoned me stated what I need to sent through. I sent the information through and I received a rapid response. She was so friendly, helpful and patient with me, helping me through everything. I recommend Santam to all my friends and family members but with this review I would like to recommend Santam to anyone looking for a great insurance that truly helps you. They are friendly, fast and they do not look for excuses why NOT to pay out as some well know brands do. Change today, you will thank me later.

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Replies (1)
Santam
Santam's reply01 Nov 2023, 09:51
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.