Exceptional Service From Mr Tim Zibi

Santam has never disappointed me for the past 10 years. If exceptional service can be defined, Tim Zibi is a living testimony of the existence of the best customer service ever found at Santam.

I called in to update my car details because it is now settled, he took me through very well, explaining each step of the way, and discovered that there is a credit Shortfall that was supposed to be removed as well. He also noticed that there is no co-insured person and I asked him to capture my son's details, it was impressive that he is well aware of POPI act in which case he wanted to talk directly to my son. Bravo to that and keep Santam flag flying high.