EXCELLENT SERVICE FROM SANTAM INSURANCE!!!!

I have been thoroughly pleased to deal with Sharief Abrahams one of the Claims Service Consultants from Santam the past couple of weeks. I have had a claim lodged with Santam and Sharief has been assisting me through the whole process diligently.

The following points became clear as I dealt with Santam: 1) They always answer when you call 2) When they answer, it is clear that they know what they are talking about 3) They follow up and call you back (unlike other insurance companies who make this promise but never adhere!) 4) They sent me a card, saying it will arrive on a specific day, it arrived even before midday! 5) When I got the card Sharief called me and explained the whole process and what I needed to do, and all I did was just activate the card.

I specifically want to mention Sharief Abrahams one of the Claims Service Consultants as he mostly helped me. It has been an absolute pleasure to work with him has he always rep**** to my emails as soon as he could and he called me to follow up and even called the Istore providers himself to find out the progress of my phone!

Thank you so much. You have gained a spokesperson and loyal customer. Keep up the good work Sharief Abrahams!!!