SM
Sakhile M

1 reviews | Active since Oct 2023

20 Oct 2023, 13:44

Excellent service and unexpected additional premium savings

I called in to ask for my insurance schedule and a "no claims" letter to send to Outsurance (they failed to beat Santam's premiums and I wanted to claim my R500.00. Low hanging fruit 😅😂😅). Zisanda Nkumbi efficiently got all my documents and asked if all was well. I jokingly said "yes, but my premiums are high-ish".

A minute later, Nosipho Mangesi jumped in and the process to review my premiums began. Fast forward, I was offered a monthly reduction of R300.00 🥳🥳.

Thank you, ladies. Keep up the good work and yes, Santam is the best.

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Replies (1)
Santam
Santam's reply20 Oct 2023, 13:47
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.