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Tertius E

1 reviews | Active since Dec 2023

07 Dec 2023, 07:16

Excellent service

Ebrahim Jamodien from Santam provided me with an exceptional service to restore my policy which was cancelled due to an error somewhere in the system. I have been a client with Santam for over 30 years and to have my policy cancelled like this was traumatic. Ebrahim provided a service to me which I was used to all these 30 years. A service that was professional, friendly, efficient and one where I am a client of Santam is valued. Thank you Ebrahim!! 5 stars are not easily earned in my book, but you and the Santam team involved deserve it!!

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Replies (1)
Santam
Santam's reply07 Dec 2023, 07:21
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.