SF
Samantha F

1 reviews | Active since Sept 2018

21 Sept 2018, 13:28

Excellent service

I received excellent service from a lady by the name of Jo-Mare Matthysen (EOH). What is normally a very stressful and traumatic experience was made a breeze by her professional manner and open lines of communication, I did not have to phone her even once to follow up as I was always updated on the progress of my claim. Working in the industry myself I know that employees like her are hard to come by! Give the lady a raise :)

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Replies (1)
Santam
Santam's reply21 Sept 2018, 14:25
Official

Good afternoon Samantha,

We are delighted to hear about the wonderful service and experience you had and that was provided by Jo-Mare.

We wish to thank you for taking the time to notify us of your experience.

We will ensure your message are sent to management and that she gets word hereof as well.

Kind regards

Stephan Olivier

Client care media manager

Best regards,