MB
Mabitsane B

1 reviews | Active since Oct 2022

21 Oct 2022, 15:44

Excellent, professional and no hustle service from SANTUM

I have been Santum s customer for more that five years up to date. The reason is the reliability and the customer care I always receive when frustrated. The professional advices are out of this world; excellent.

After a months of frustrations, because of premium increase, I was professionally assisted by Venecia Patronella Koopman. A wonderful and cool headed human being.

Without any hustles, my policy was reviewed and become satisfied with the new premium and as such i am still SANTUM s client and not even thinking of cancelling the policy again.

Wish SANTUM can assist other companies and train then on how to handle customers.

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Replies (1)
Santam
Santam's reply21 Oct 2022, 16:02
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.