CF
Chantal F

1 reviews | Active since Sept 2017

30 Mar 2021, 14:32

Excellent Customer Service

I want to compliment Ebrahim Jamodien on the excellent customer service that he provided to me today. He listened carefully and patiently to my queries and sorted them out within seconds. I removed a product from my policy which should have impacted my monthly premium - but he managed to keep my premium exactly the way it currently is - which was completely unexpected - but very much welcome! Thank you Ebrahim - you are a valuable asset to Santam!! Well done!!!

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Replies (1)
Santam
Santam's reply30 Mar 2021, 14:52
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.