CF
Chantal F
1 reviews | Active since Sept 2017
30 Mar 2021, 14:32
Excellent Customer Service
I want to compliment Ebrahim Jamodien on the excellent customer service that he provided to me today. He listened carefully and patiently to my queries and sorted them out within seconds. I removed a product from my policy which should have impacted my monthly premium - but he managed to keep my premium exactly the way it currently is - which was completely unexpected - but very much welcome! Thank you Ebrahim - you are a valuable asset to Santam!! Well done!!!
Helpful (0)
Replies (1)0
Replies (1)Santam's replyOfficial
30 Mar 2021, 14:52Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
Santam's reply30 Mar 2021, 14:52
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
