rK
rakgadi K
1 reviews | Active since Dec 2017
02 Aug 2019, 16:24
excellent customer service.
my mother is with Santam, when she was involved in an accident. we called the emergency line. the agent who helped us, was friendly and patient, he guided us on what to do, and what we would need to submit for the claim to be processed.
Bongi, who was handling the claim, was super helpful. as were other staff, whom we had to deal with.
Keep up the good work.
Helpful (0)
Replies (1)0
Replies (1)Santam's replyOfficial
05 Aug 2019, 07:47Good morning,
Thank you very much for the kind words and taking the time to notify us of your wonderful claims experience.
May we please request if you could provide us with the claim number in question, so that we can relay your thanks and appreciation to all concerned?
Thanking you in advance.
Kind regards
Stephan Olivier
Client care media manager
Thank you very much for the kind words and taking the time to notify us of your wonderful claims experience.
May we please request if you could provide us with the claim number in question, so that we can relay your thanks and appreciation to all concerned?
Thanking you in advance.
Kind regards
Stephan Olivier
Client care media manager
Santam's reply05 Aug 2019, 07:47
Official
Good morning,
Thank you very much for the kind words and taking the time to notify us of your wonderful claims experience.
May we please request if you could provide us with the claim number in question, so that we can relay your thanks and appreciation to all concerned?
Thanking you in advance.
Kind regards
Stephan Olivier
Client care media manager
Thank you very much for the kind words and taking the time to notify us of your wonderful claims experience.
May we please request if you could provide us with the claim number in question, so that we can relay your thanks and appreciation to all concerned?
Thanking you in advance.
Kind regards
Stephan Olivier
Client care media manager
