MW
Marthinus W
1 reviews | Active since Jun 2013
06 Mar 2023, 08:53
Emergency Repairs.
Policy wording includes emergency repairs of R5000, but apparently this only covers cost whilst you are on a "trip" and does not specify long distance or urban trip. My heater radiator packed up and water is seeping onto the passenger floor carpet. Car also using excessive water in main radiator due to the heater radiator failure and this in my mind constitutes an emergency repair claim however Santam reckons it does not. Furthermore the heater radiator is mounted underneath the dashboard which makes it an internal component. Cancelling my insurance with immediate effect and moving to opposition.
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Replies (1)Santam's replyOfficial
06 Mar 2023, 09:02Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply06 Mar 2023, 09:02
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
