Elated that its resoved

i lodged a complaint last week because i experienced sheer disappointment with Santam and a claim that i had submitted This is a follow up to commend and compliment the speedy service i received from Sihle the following day .The claim was sorted out the same day and i had a chat with Sihle and advised her that all a client requires is follow up .

She has apologized for the delay in resolving it and i have to say that i am very happyand impressed with the follow up service and the manner in which it was resolved A thumbs up to Sihle, i know this was a learning curve but also a great come back

Well done Sihle and thanks for the efficient and effective manner you used to resolve this.

Thank you Santam