SD
Shaun D
1 reviews | Active since Nov 2021
24 Nov 2021, 10:56
Efficient service!
To Lucky Matutu.
Reported my incident to the call Centre on Thursday morning the 18/11/2021. He contacted me early on Friday morning the 19/11/2021 within less than 24 hours. Validated my claim and provided feedback within two working days from first contact and answered my questions pertaining to my claim.
24/11/2021, awaiting the Claims Service Consultant to contact me to advise further.
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Santam's replyOfficial
24 Nov 2021, 11:18Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
Santam's reply24 Nov 2021, 11:18
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.