FM
Frans M

1 reviews | Active since Mar 2010

03 Oct 2023, 15:31

Easy interaction with Santam Agent per phone.

Interesting, they do not want internal rating of staff, but rather have a positive Hellopeter rating.

Anyway, last negative interaction with Santam was in 1996, and even then I think the broker was the problem child, the net ending was positive though.

Have had only great assistance from Santam sine then, including assistance today from Mr. Mvuyisi Mzukwa, an agent that helped me add a change to my father's insurance policy with Santam, with no hassles Great Work, thank you!.

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Replies (1)
Santam
Santam's reply03 Oct 2023, 15:36
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.