Don't bother with this insurer

Just had my claim rejected by the insurer. Santam "found" that my damaged furniture was "due" to damage "over" time and not due to the claimed incident even though I have pictures of a party I had month prior showing furniture in immaculate condition along with 20+ guests. Anything to save a penny.quick to take off the your monthly installments! pathetic. I less customer of yours! Not only will I shame your company but I will appeal with the ombudsman. regards michael