1 reviews | Active since Jan 2010
Do not insure your vechicle with them. They delay claims, and do not settle at retail value.
Worse mistake I ever made was to be under written by Sanlam. My vechile was ****** 8 June 2024. Claim was lodged with Sanlam throuhg my brokers, AON, the Teusday. I had to follow up and follow up with Santam to appoint an assesor. More than a week later someone finally contacted me. He said he needed 15 ays to get claim resolved. Its been way more than that, everytime I follow up they suddenly need something else. Now they finally see that I am not a **** and my car is really ******. Now they are giving my brokers settelement values of R 200 000 less than retail value. Every day is costing me interest. I had to replace my car, so now I am paying for two cars. Santam doesnt care. Care about taking money but do not want to pay.
Do not take car insurance with them! *********!
Please provide us with your Santam Claim number to enable us to assist herein?
Thanking you in advance.
Regards
Client care
Please provide us with your Santam Claim number to enable us to assist herein?
Thanking you in advance.
Regards
Client care
