tR
tracey R

1 reviews | Active since Aug 2016

25 Apr 2024, 12:53

Distasteful santam car insurance

I was rearended on 8th march 2024. a case was opened and accident report done. This was sent to Alan liston and Same Pheiffer of auxilium Risk Solutions on 12th April. Several follow ups with emails and calls are now being ignored. The last correspondence was sent to Welcome Mo***eng at santam . My 2 year old car was in perfect condition before this accident. It now cannot lock. I have to beg people to communicate as if I am the one at fault. What kind of people does that.

0
Replies (5)
Santam
Santam's reply25 Apr 2024, 12:57
Official
Good day,

Your review is noted thank you.
Please provide us wit the Santam claim number so that we can investigate this matter?

Thank you and kind regards
Client care
tR
tracey R's update25 Apr 2024, 13:07
Reviewer Update
I was not given one . The number I called on last was *** and I spoke to Same Pheiffer . The email address I forwarded accident report and pics to was *** and Welcome Mo******

My contact number is ***
Santam
Santam's reply25 Apr 2024, 13:10
Official
Tracey,

I need the Santam claim number to be able to expedite and assist herein.
Can you please request this for Same Pheiffer?

Regards
Client care
tR
tracey R's update25 Apr 2024, 13:12
Reviewer Update
As I have stated I WAS NOT GIVEN A CASE NUMBER.
tR
tracey R's update25 Apr 2024, 13:13
Reviewer Update
I cannot get any response from this Same pheiffer person of Welcome Mo***eng.