LT
Lynette T

1 reviews | Active since Mar 2017

09 Mar 2017, 08:17

DISSATISFIED SERVICE EVER

<p>I would like to express my disappointment from your unsatisfactory level of service. I have expected much more from a prestigious and reputed company of your standard. Unfortunately, I can’t help but submit this letter of complaint hoping for a fast and adequate resolution. I was involve in an accident 26 December 2016 due to your client's Negligence on the road , this nearly cost my life and my 9month old baby .</p> <p> </p> <p>A 3rd party claim was submitted and still no outcome , I was badly Inconvenienced being without a vehicle. No communication , </p> <p>I hope you agree with me that this is not acceptable under any circumstances. I trust that you will deal with this issue in a top urgent fashion. I also trust that you will take the necessary precautions to prevent such incidents in the future.</p> <p> </p> <p>Regards</p> <p>Unhappy</p>

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Replies (1)
Santam
Santam's reply09 Mar 2017, 09:03
Official

Good day

Thank you for your post.

Please be advised that we are in the process of investigating your complaint.

We will be in contact with you soon.

Thank you and kind regards

Kurt Koopman

Client Care Manager