DISSATISFIED

Santam is the underwriter for my MTN device insurance. My phone went in for a repair a month ago and to date, I am still without a phone. Emailed your "claims administrator" Admyntec several multiple times but no resolution has been provided. Today I called the Santam complaints centre and to my surprise I was transferred to the very same claims administrator I am complaining about. This is appalling because I did the application with Santam but now a 3rd party that does not even seem to know what they are doing are in the mix.