1 reviews | Active since Apr 2017

10 Apr 2017, 09:53

Dishonest Service

<p>Santam makes empty promises and fails to pay out claims owed!</p> <p>Santam was supposed to cover my claim 100%. After receiving confirmation that they will pay in full, I had to settle outstanding balances with a third party. To make a long story (since Oct’16) short, they did not pay in full and it doesn’t seem like they will. I have concluded that Santam makes empty promises and that the staff is either *********** or dishonest.</p> <p>After numerous emails and phone calls, promise after promise and being redirected to different parties, I have still not been paid out! Santam refuses to respond.</p>

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Replies (2)
Santam
Santam's reply10 Apr 2017, 10:36
Official

Good day,

Thank you for your post above. we can understand that you are not satisfied with the service.

We will liaise with our legal department who dealt with your claim to get their comments and will get back to you once we have concluded our investigation.

Thank you very much.

Kind regards

Stephan Olivier

Client care media manager

Best regards,

's update10 Apr 2017, 10:57
Reviewer Update

That would be nice...