1 reviews | Active since May 2017

31 May 2017, 08:42

Disgusting service - Morris Pule

<p>I've been involved in a 3rd party claim with Santam and have had the misfortune of dealing with Morris Pule. The claim was submitted months ago, and Mr Pule does not repsond to emails, never answers his phone, and on the 2 rare occasions I did manage to get hold of him, he was extemely rude.</p> <p> </p> <p>Is this how Santam operates? I am disgusted by the absolute lack of service. I truly hope someone will help Mr Pule do his job so that this can be settled.</p>

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Replies (1)
Santam
Santam's reply31 May 2017, 08:50
Official

Good day Pierre,

Thank you for your post -- we are really sorry to hear about your bad experience and the frustration this has caused you.

We will be in contact shortly to request the claim number in question which will assist us in our investigation.

Thank you kindly.

Stephan Olivier

Client care media manager

Best regards,