ZI
Zainodeen I

1 reviews | Active since Apr 2023

10 Nov 2023, 16:01

Disgusting service

Leave your insurance needs to a company that ACTUALLY knows how to tend to your needs. Paying monthly premiums for trash customer service and a wait time of half an hour to speak to ANYONE is annoying especially after that long wait you finally get answered by a rude unhappy staff member which just makes the entire experience unpleasant and truly horrifying. Than you should worry because paying thousands of Rands on a monthly basis just for that? Disgusting. BEWARE of blindly going to a company for something as important as insurance because you will just be caught with your pants down when you truly need a trusted insurance partner because one thing I can guarantee you of is that SANTAM IS DEFINITELY NOT THE PARTNER YOU NEED in this economic climate.

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Replies (2)
Santam
Santam's reply10 Nov 2023, 16:06
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam
Santam's reply13 Nov 2023, 07:39
Official
Pls provide us with your policy number or claim number?

Thank you and kind regards
Client care