Disgusting Service

<p>I am really disappointed and disgusted at the service that I have received from Santam up to date. I had called in to request a quote for a policy as I wanted my cover to commence as of 1 September 2016. I dealt with Zulfa and she asked me to return the inventory form for which I did and up to date she has not provided me with any feedback which is really disappointing. I then decided to call in to follow up and I was told that I don't have an active policy. I am really shocked because this is not the service I expected from Santam, if you do not want to insure me then tell me so I can go elsewhere because this is really disappointing. Now I am sitting with a vehicle that is not insured because people like Zulfa are lazy to provide clients with feedback.</p> <p>At this point I am really not happy seems like the service is worse than that of my previous insurer.</p>