Disgusting service
<p>Good day, re: claim***, this claim has been up and down for the past 6 months. when on the phone, you are met with disgusting attitudes, and no empathy or simpathy at all.they are doing you a real favour, you are not the customer that deserves service. No one ever phones me back, i must do all the phoning etc, and this thing does not get to a point where i can drive a vehicle that was in good order untill SANTAM's customer wrecked it for me!!!!!!!!!</p>
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Santam's replyOfficial
11 May 2016, 05:52Good day
Thank you for your posting above. We apologise for the frustrations you have experienced with this claim.
Please take note that we are in the process of investigating your concerns and we will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,
Santam's reply11 May 2016, 05:52
Official
Good day
Thank you for your posting above. We apologise for the frustrations you have experienced with this claim.
Please take note that we are in the process of investigating your concerns and we will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,
's updateReviewer Update
11 May 2016, 09:29Thank you so much, this is really frustrating as your customer damaged my vehicle and with all the exclusions i must pay some of the damages myself, how this is fair i do not know
's update11 May 2016, 09:29
Reviewer Update
Thank you so much, this is really frustrating as your customer damaged my vehicle and with all the exclusions i must pay some of the damages myself, how this is fair i do not know