Disappointment of an insurance

Item: Santam
Rating: 1
Author: Thembakazi M

For the longest of time i was happy with Santam insurance but what they did this month i am absolutely disappointed. Santam increased my insurance by R800 and they did not even communicate the increase with me. I know i have made claims but that increase is huge it is like i added a vehicle on the cover, i am changing them i cannot be ****med like this

Helpful (0)

Replies (2)

Santam's replyOfficial

01 Nov 2024, 05:37

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Santam's reply01 Nov 2024, 05:37

Official

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Thembakazi M's updateReviewer Update

05 Nov 2024, 04:52

I was promised that someone will attend to my complaint but no one has even tried to contact me to give an update or anything obout my complaint, Santam keeps on disappointing me

Thembakazi M's update05 Nov 2024, 04:52

Reviewer Update

I was promised that someone will attend to my complaint but no one has even tried to contact me to give an update or anything obout my complaint, Santam keeps on disappointing me