Disappointed

Item: Santam
Rating: 3
Author: Reshika R

Put in a motor vehicle claim online last week. Received an email on the 19th saying that an assessor will contact me. Still no contact and it's the 26th. The email also asked me to rate the consultant on hellopeter! This is so disappointing. My previous claims with Santam were always handled efficiently.

Helpful (0)

Replies (2)

Santam's replyOfficial

26 Jan 2023, 05:56

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Santam's reply26 Jan 2023, 05:56

Official

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Santam's replyOfficial

26 Jan 2023, 06:59

Good morning,

Thank you for your review.
We are really sorry to hear that and we really do apologise.

Please provide us with your claim number to enable us to assist?

Thank you and kind regards
Client care

Santam's reply26 Jan 2023, 06:59

Official