Debiting my account without my authority

<p>I was sent a quote on the 16th of December with regards to POSSIBLE insurance which was supposed to start on the 1st of Feb 2017 ONLY.</p> <p>In the quote it stated that i had to contact you to accept the quote , i rep**** immediately and stated that i did NOT want the insurance and that you should not start it.</p> <p>i outright said i DID NOT want the insurance. you then debited my account on the 20th of Jan with a pro rata rate or a registration fee of R610.81 for a policy that wasn't even set to start until Feb and a policy that i outright declined as well...</p> <p>i spoke to one of your agents and he said that he would cancel the policy and make sure it doesn't go on into February.</p> <p>and now today you debit my account again with an amount of R1181.56.</p> <p>You have debited my account twice without my consent and for a policy that regardless of my declining it started half a month earlier than it should've.</p> <p>Please sort this out ASAP.</p> <p>i want my money refunded into my account immediately, the full amount of R1792.3</p>