1 reviews | Active since Jul 2016
**************** by Santum
Santam rejected my claim because they said my car was registered with Bolt ehailing services..
Yes My car is registered but is not physical doing trips as I'm not longer in the platform to do that and ever since I took this insurance my car has not operated on Bolt
The funny part is that while my car was Stored at Their storage, Bolt Platform says my car was operating still operating so hows that Possible I have asked bolt to remove my vehicle on the platform(after i have leaned this)because i dont understand why is it still on their platform when the car is not
I have sent emails to their internal claims it been a week no one is communicating back at me I really dont know what the solution
I feel like I have been robed by Santam
Thank you for your post.
Please be advised that we are in the process of investigating your complaint and will be in contact shortly.
Kurt Koopman
Client Care Manager
Best regards,
Thank you for your post.
Please be advised that we are in the process of investigating your complaint and will be in contact shortly.
Kurt Koopman
Client Care Manager
Best regards,
Ok Kurt Koopman
I will wait but so far i havent got any communication from Santam
My number is ***
Email ***
Ok Kurt Koopman
I will wait but so far i havent got any communication from Santam
My number is ***
Email ***
Its been weeks and i havent heard anything from your no communication in anyform im not even sure if my natter has been attended to same as that Complains email i sent all info that was needed but to one has said anything this is disapointing theres no Transparency in Santam
Its been weeks and i havent heard anything from your no communication in anyform im not even sure if my natter has been attended to same as that Complains email i sent all info that was needed but to one has said anything this is disapointing theres no Transparency in Santam