DN
Danie N

1 reviews | Active since Jul 2017

21 Jul 2017, 11:31

Damage to Vehicle due to poor repair work

<p>My Renault Duster 2016 was in for repairs by De Jongs Strand, they were supposed to replace damaged items and to the best of my knowledge and to the opinion of Renault the took my damaged plastic pieces sanded it off and resprayed it , now after 3 months the paint is peeling off and the insurance Santam who paid them does not wish to help me.</p> <p> </p> <p>Now my car is second hand due to Santa and De Jongs I have more people with the same problem after a bit of reachers, in my opinion, this starts to look suspicious. </p> <p> </p>

0
Replies (1)
Santam
Santam's reply21 Jul 2017, 12:26
Official

Good day Danie,

Thank you for your post -- we can understand that you are not happy in the manner the repairs were done and the process managed afterwards.

We will be in contact shortly to request further information from you.

Thank you kindly.

Stephan Olivier

Client care media manager