HB
Hess B
1 reviews | Active since Nov 2022
19 Nov 2024, 15:19
Customer Service
Boitumelo Nkomo assisted me. I phoned three times and changed my address with agents and it still was not done. I moved three weeks ago and thought that my address was changed. Ms Nkomo gave me 120% of her time and she went the extra mile for me. May I ask that santam train all their agents like this because if something happened santam would just pull up their shoulders. I hope that they can reward Ns Nkomo. Its sad that we rely on peopje who dont care. Thank you Boitumelo I appreciate that you phoned back as you promised
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Replies (1)Santam's replyOfficial
19 Nov 2024, 15:22Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
Santam's reply19 Nov 2024, 15:22
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
