HB
Hess B

1 reviews | Active since Nov 2022

19 Nov 2024, 15:19

Customer Service

Boitumelo Nkomo assisted me. I phoned three times and changed my address with agents and it still was not done. I moved three weeks ago and thought that my address was changed. Ms Nkomo gave me 120% of her time and she went the extra mile for me. May I ask that santam train all their agents like this because if something happened santam would just pull up their shoulders. I hope that they can reward Ns Nkomo. Its sad that we rely on peopje who dont care. Thank you Boitumelo I appreciate that you phoned back as you promised

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Replies (1)
Santam
Santam's reply19 Nov 2024, 15:22
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.