RD
Romeo D

1 reviews | Active since Jan 2014

13 Nov 2019, 12:43

Customer Satisfaction

I have not had the greatest two months, but thanks to the consultant Xolo Mnyakeni things seem to be getting better. He was very understanding of my situation and how traumatized and frustrated I was with my situation, He made me smile and laugh and ease the pain of the experience. Its people like him that show that we are humans at the end of the day and we should learn to empathize with everyone regardless of whether big or small. Thank you team Santam.

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Replies (1)
Santam
Santam's reply13 Nov 2019, 13:16
Official
Dear Faith,

That is fantastic to hear and we are delighted that you have been assisted in such a professional and efficient manner to relieve all the anxiety you had previously.

We thank you for taking the time to notify us of this and will ensure Xolo gets the necessary recognition in this instance.

Kind regards
Stephan Olivier
Client care media manager