Complaint

I had recently had an accident and I'm covered with santam so they gave me a courtesy car for 30 days and after the 30 days they couldn't extend. My biggest problem is that the appointed panel beater's turn around time is inconveniencing me as the initial agreement was that they take in the car on the 24th of March 2023 which I had to wait for a month for them to take it in but to my surprise they told me that they sent me a "what's app" to reschedule for the 22nd of which I didn't get their what's app text. And then the appointed repairer told me that they can now take the vehicle in on the 24th of April 2023 of which it is inconveniencing me so bad because I really need to be mobile as I am prepaid for my wedding on the 08th of April 2023 and my insurance doesn't seem to understand that.