Complaint and dishonesty of staff member
<p>Had insurance with Santam to this date I have not received feedback. I had a staff policy and when I left the company I asked for the cover to continue I was advised that a new quote has to be done which I questioned cause the risk has not changed. Santam re-quoted me and the premium increased from R1299 to R2700 I told the consultant thats ridiculous and makes no sense cover is the same and everything, he promised he will get back to me cause to him it doesnt make sense as well. Till this day I have not received feedback from Jason I dont know if I am covered or not as Santam is not coming back to me. </p>
Good day Vuyo
Thank you for your post.
We note that you have not provided us with your policy details or ID number.
We will be in contact with you shortly in order to obtain the relevant information.
Thank you and kind regards
Kurt Koopman
Good day Vuyo
Thank you for your post.
We note that you have not provided us with your policy details or ID number.
We will be in contact with you shortly in order to obtain the relevant information.
Thank you and kind regards
Kurt Koopman
