LD
Linsey D
1 reviews | Active since Sept 2022
29 Nov 2023, 16:14
Client-oriented service
I have been impressed by the ease of the claim procedure so far, and by the quality of the communication from the personnel assigned to the matter. Compared to a claim I filed in the early 2010s with another insurer, this process has been a breeze to date, with a minimum of paperwork and good telephonic explanations from the agents involved. I get an impression of a company with a culture of client focus from these few interactions.
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Santam's replyOfficial
29 Nov 2023, 16:23Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
Best regards,
Santam's reply29 Nov 2023, 16:23
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
Best regards,
LD
Linsey D's updateReviewer Update
29 Nov 2023, 16:36Thank you so much - they deserve the recognition.
LD
Linsey D's update29 Nov 2023, 16:36
Reviewer Update
Thank you so much - they deserve the recognition.