MM
Moses M
1 reviews | Active since Apr 2026
07 Apr 2026, 12:26
Clear communication and smooth process On handling my claim
I’d like to share my experience with the insurance consultant, Mansoor Martin who handled my claim.
From the start, I was clearly guided through the claims process. The consultant referred me to a service provider for an assessment that was conveniently located near where I live, which made the process much easier.
After the assessment, I received timely feedback letting me know that the report had been received and that my claim is now with their legal department. The communication has been transparent and reassuring.
While the final outcome is still pending, I’m satisfied with the professionalism and clarity provided so far.
Helpful (0)
Replies (1)0
Replies (1)Santam's replyOfficial
07 Apr 2026, 12:32Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
Santam's reply07 Apr 2026, 12:32
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
