LV
Loraine V

1 reviews | Active since Jun 2024

19 Jun 2024, 14:53

CLAUM NUMBER ASK LERATO AS HET JOB WAS NOT HER PRIORITY ALL DOC S WAS SUBMITTED TO HER BUT SHE WANTED TO BE IN CONTROL

Hi Loraine,

This is the person appointed to work on your claim. Lerato Ramela Legal Claims Solutions: Liabilities Uninsured apperantly she decided to resign without any notifcation towards claims she was dealing with. she is *********** and had cleary used her own knowledge of her jobscription, she clearly decide to make a dicision on her own instead of showing dealing knowledge with the Company. it was all about het desicionmaybe for money. which I dont have. I am a the only bread winner for my house . but maybe she got paid funds by the 3rd party as he was on his phone not checking traffic.because he is working and driving with company transportation, he WAS ON THE PHONE NOT WEARY HIS SAFTEYBELT SO MAYBAY HE KNEW LERATO ANF SHE JUST DECIDED HE WAS RIGHT, LOOK AT THE FOOTAGE SEND TO ZAMA WHats number *** she **** her decision and it stands can I SEND YOU FOOTAGE AND YOU DESICIDES WHERE i HAD TO GO ???????? I WILL wIR YOUR REPLY

0
Replies (8)
LV
Loraine V's update19 Jun 2024, 14:56
Reviewer Update
LERATO KNOWS SHE WAS GOING TO RESIGN AND THE COMPANIES CLIENTS WAS NOT INPORTANT TO HER . IT WAS ALLL ABOUT LERATE RAMELEA SHE WANTED TORUN THE COMPANY BUT LRATETO YOU ARE SO USELESS YOU HAVE TO EXPEIRANCE AND DONT BELONG WITH SANTOM
Santam
Santam's reply19 Jun 2024, 15:01
Official
Good afternoon,

Your review here is noted thank you.
Please provide us with the Santam claim number to enable us to assist you herein?

Thank you and kind regards
Client care
LV
Loraine V's update21 Jun 2024, 12:04
Reviewer Update
Claim number: *** the claim was submitted via Suikerbossie Brokers all info was send to Lerato Ramela . You need to contact the broker I just need to know when my vehicle can be send in to get the damages fixed.
Santam
Santam's reply21 Jun 2024, 12:28
Official
Thank you very much for  the information.

We will revert and request urgent contact is made with you.

Regards
Client care
LV
Loraine V's update21 Jun 2024, 13:35
Reviewer Update
Thank you I was informed Vonani is dealing with my claim

Regards
Loraine Verwey
LV
Loraine V's update21 Jun 2024, 13:51
Reviewer Update
Dear Vonani

I would like to thank you for your time and commitment. This is what I call service delivery.

I am not sure who your Line Manager is I would like rate your excellent service as five star
Thank you
Santam
Santam's reply21 Jun 2024, 14:05
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team. 
Santam
Santam's reply28 Jun 2024, 08:52
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care