SS
Sean S

1 reviews | Active since Mar 2023

13 Mar 2023, 15:56

Claims process

Short-term insurance is not about selling policies at low premiums. It's about how well you handle claims and here Santam is clear of the field by far. From handing in my final piece of required documentation for a damaged hearing aid to confirmation that the claim was finalised and the full amount claimed would be paid into my bank account was just 3 hours 11 minutes

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Replies (1)
Santam
Santam's reply13 Mar 2023, 16:02
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.