1 reviews | Active since Oct 2012
Claims - no service
<p>Registered a claim on Monday 26 June. to date no claim number given to me. In the call I state that it is a windscreen claim. Receive a call now from a supplier asking me which windows they must come and replace???!!! Still waiting for a mail/sms with claim number as well as date when window can be replaced.</p>
Good morning Hein,
Thank you for your post above. We are really sorry to hear about the frustration this has caused you.
We can confirm your claim number is ***, but we will investigate why you didn't get any sms notifying you of the claim number. We will also make contact with the claims department and request them to expedite the process and confirm appointment to fit window.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,
Good morning Hein,
Thank you for your post above. We are really sorry to hear about the frustration this has caused you.
We can confirm your claim number is ***, but we will investigate why you didn't get any sms notifying you of the claim number. We will also make contact with the claims department and request them to expedite the process and confirm appointment to fit window.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,