KV
Karen V
1 reviews | Active since Feb 2019
23 Feb 2022, 13:44
CLAIM SETTLED IN 24Hours.
I reported a claim to Santam on monday (22/2/2022) on behalf of my client, for power surge damage to their fridge. This morning (23/02/2022) I followed up with an email and a few minutes ago I received an email from the Claims Consultant confirming my clients claim had been settled. 24hours to settle. I am always impressed and taking into account they are currently experiencing high claim volumes. This is the difference between dealing with an Insurance company direct or having a Broker who has your back . Thank you Santam, always a pleasure. You make life easier for me. Also a big thank you to Almine Bowers, the claims consultant.
Regards Karen Viljoen Trinity Risk Managers Strand
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Replies (1)Santam's replyOfficial
23 Feb 2022, 14:07Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
Santam's reply23 Feb 2022, 14:07
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
