KV
Karen V

1 reviews | Active since Feb 2019

23 Feb 2022, 13:44

CLAIM SETTLED IN 24Hours.

I reported a claim to Santam on monday (22/2/2022) on behalf of my client, for power surge damage to their fridge. This morning (23/02/2022) I followed up with an email and a few minutes ago I received an email from the Claims Consultant confirming my clients claim had been settled. 24hours to settle. I am always impressed and taking into account they are currently experiencing high claim volumes. This is the difference between dealing with an Insurance company direct or having a Broker who has your back . Thank you Santam, always a pleasure. You make life easier for me. Also a big thank you to Almine Bowers, the claims consultant.

Regards Karen Viljoen Trinity Risk Managers Strand

0
Replies (1)
Santam
Santam's reply23 Feb 2022, 14:07
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.