1 reviews | Active since Apr 2012
Claim Rejected on baseless reasons
I have took out travel insurance with TIC division of Santam
I was informed by UK embassy that my visa was denied due to my affordability and not convincing them that i can afford the trip ,I have booked for the trip via traveling agency which all expenses were paid for , Including Flights , hotel , race ticket as i was suppose to race London marathon.
TIC has informed me today via Thabang that my claim was rejected due to the reason for VISA denial reasons which was beyond my control .
I have suffered a double bow due to this my claim was rejected ,while i took insurance that covers visa denial .
i feel like the insurance company is happy as long as they receive our premium .
Can anyone assist in this regard ,
Good morning,
We thank you for your post above. We are really sorry to hear about your frustration and the bad experience you had.
We will request urgent feedback from TIC on the matter and will revert back to you once we are in possession of all the necessary documentation.
Kind regards
Stephan Olivier
Client care media manager
Good morning,
We thank you for your post above. We are really sorry to hear about your frustration and the bad experience you had.
We will request urgent feedback from TIC on the matter and will revert back to you once we are in possession of all the necessary documentation.
Kind regards
Stephan Olivier
Client care media manager