Claim Rejected
I was inform that I am covered for my TV and i went throught the whole claim process and only at the time of the settlement i was told that i am not covered. I was provided with the credit card where the money will will be loaded onto it later once the extent of the damage and applicable excess has been determined.
Helpful (0)
Replies (1)0
Replies (1)
Santam's replyOfficial
17 Sept 2019, 10:47Good day Mr Skosana
Thank you for your post.
As we advised you, we are investigating your complaint and we have requested the necessary details from the relevant department.
We will advise once we are on a position to do so.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Thank you for your post.
As we advised you, we are investigating your complaint and we have requested the necessary details from the relevant department.
We will advise once we are on a position to do so.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Santam's reply17 Sept 2019, 10:47
Official
Good day Mr Skosana
Thank you for your post.
As we advised you, we are investigating your complaint and we have requested the necessary details from the relevant department.
We will advise once we are on a position to do so.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Thank you for your post.
As we advised you, we are investigating your complaint and we have requested the necessary details from the relevant department.
We will advise once we are on a position to do so.
Thank you and kind regards
Kurt Koopman
Client Care Manager