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ZM
Zandile M

1 reviews | Active since Jul 2020

30 Mar 2023, 05:27

Claim not resolved

I have been waiting for claim number *** INNOVATIVE PLASTIC CC / MCIKIZILI to be resolved since 27th January 2023. No one is getting back to me . I have to be the one who is calling . I am not happy at all . I will appreciate if someone can get back to me

0
Replies (3)
Santam
Santam's reply30 Mar 2023, 05:31
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
ZM
Zandile M's update30 Mar 2023, 05:37
Reviewer Update
*** INNOVATIVE PLASTIC CC / MCIKIZILINO FEEDBACK - I keep sending requests for updates regarding a third party claim against your client but get no response just an automated acknowledgement. The accident already occurred on 27/01/2023 - it is nearly 3 months later and i am left struggling every day with a car that is damaged I have submitted all required document’s & quotations from repairers up until today no one has come back to me

Santam
Santam's reply30 Mar 2023, 07:30
Official
Good day,

Thank you for your review above.
We are really sorry to hear that.
We will escalate to legal management to immediately attend an ensure contact is made with you  to discuss and finalise.

Regards
Client care