1 reviews | Active since Jun 2013
claim not paid since february
***<br> <br> I am so disgusted by the service i experienced from Santam . My car was parked at my house and THEIR client reversed into me. I have had to run around get quotes and all documents. I have been inconvienced and this was not even my fault. I explained to claims handler my fustration and uregncy of getting resolved, but sounded like I am inconviencing her/ I remind YOU that your client knocked me. THIS IS NOT THE SERVICE I EXPECT . MY car will rust by then. YOU are inconviencing me by your processes , this is not my problem. <br> <br> I need this resolved ASAP . I have advised them that i travel and that IT is important to have my car BUT NO ONE SEEMS TO CARE> i am now inconvienenced due to their processes.<br> <br> I need help. CAN A COMPETENT MANAGER CALL ME AND FIX THIS ASAP
Thank you for your post.
We apologise for the inconvenience you have experienced.
We have tried contacting you on the number listed above, but only reached you VM-lite service.
We will investigate this and be in contact with you.
Thank you and kind regads
Kurt Koopman
Client Care Manager
Thank you for your post.
We apologise for the inconvenience you have experienced.
We have tried contacting you on the number listed above, but only reached you VM-lite service.
We will investigate this and be in contact with you.
Thank you and kind regads
Kurt Koopman
Client Care Manager
