GN
Gary N

1 reviews | Active since Jun 2023

13 Jun 2023, 13:05

CLAIM FOR CHEST FREEZER KNOCKED OUT BY A POWER SURGE

Our chest freezer stopped working, due to a power surge. Santam's assessor said it could be repaired. However, Santam decided to pay out under the claim, the cost of a new similar chest freezer. I was over the moon with their decision. Payment was prompt too. Thank you Santam. The best insurance company that I have had dealings with in twenty years.

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Replies (1)
Santam
Santam's reply13 Jun 2023, 13:11
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.