rA
rudi A
1 reviews | Active since Apr 2013
20 Feb 2019, 19:35
Cheating honest people
I have not been very impressed with Santam service to my colleague as I had to hear him fight over a claim that still today has not been paid out. His been violated and ****** but yet Santam delays settling this claim.(Honest to God guy that you are taking for a ride)
I am with Satam and this scares me as I might be in his same situation tomorrow being a Santam client.
My last dealing with Felicia Toll also has not been the best so maybe time to jump ship after this increase..
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Santam's replyOfficial
21 Feb 2019, 07:37Good morning Rudi,
Thank you for your post above.
We note your concerns about your colleague's claim, but we would need either his consent that you may address this on his behalf or he will have to lodge an official complaint himself before we can assist and investigate this matter.
We trust this will suffice?
Kind regards
Stephan Olivier
Client care media manager
Thank you for your post above.
We note your concerns about your colleague's claim, but we would need either his consent that you may address this on his behalf or he will have to lodge an official complaint himself before we can assist and investigate this matter.
We trust this will suffice?
Kind regards
Stephan Olivier
Client care media manager
Best regards,
Santam's reply21 Feb 2019, 07:37
Official
Good morning Rudi,
Thank you for your post above.
We note your concerns about your colleague's claim, but we would need either his consent that you may address this on his behalf or he will have to lodge an official complaint himself before we can assist and investigate this matter.
We trust this will suffice?
Kind regards
Stephan Olivier
Client care media manager
Thank you for your post above.
We note your concerns about your colleague's claim, but we would need either his consent that you may address this on his behalf or he will have to lodge an official complaint himself before we can assist and investigate this matter.
We trust this will suffice?
Kind regards
Stephan Olivier
Client care media manager
Best regards,