Car partially fixed, after car accident by Santam

Good Morning All<br> <br> I would like to express my disappointment for the service I have received from Santam after my car accident. Car accident was on the 03/01/15, car was taken in on the 05/01/15. The Isazi Motor Assessors assessed the car and sent it to JH Botsch & Sons in Hercules, Pretoria West. On the 13/02/15 I received the car, to my surprise my car came back with a horrible funny sound in front where the car accident occurred.<br> I called the JH Botsch panel beaters on the 17/02/15 reported the issue & spoke to Kobus, they told me that they will discuss the issue with Isazi motor assessor &feedback. After 2 weeks with no feedback I called them on the 04/03/15 Piet subsequently called the assessor only on that day. Mr Jannie Nelson(assessor) called me &asked me to go back to the panel beaters,on the 05/03/15 I went to the panel beaters Piet &Kobus checked my car, test drive it & they agreed that there is funny sound but they were confused what causing it. they informed me they will take it up with the assessor &no feedback was given. I was again requested to go back to them still no feedback. They refusing to repair saying its not accident related, my car is a brand new 01/2015