1 reviews | Active since Sept 2018
Car insurance complaint
I Just joined on the 29/08/18 three days before a new month and paid an extremely high debit on the 5th September thinking it's a pro rata plus insurance premium said it's ok only to get debited again the same month on the 18th. Failure to disclose two debits to me before joining isn't acceptable.
Good morning,
Thank you for your post above. We are really sorry to hear about that and would like to investigate your concerns raised.
Would you kindly provide us with your policy number so that we may trace the policy and refer to the correct department to assist in our investigation?
We thank you in advance?
Kind regards
Stephan Olivier
Client care media manager
Good morning,
Thank you for your post above. We are really sorry to hear about that and would like to investigate your concerns raised.
Would you kindly provide us with your policy number so that we may trace the policy and refer to the correct department to assist in our investigation?
We thank you in advance?
Kind regards
Stephan Olivier
Client care media manager